Frequently Asked Questions
Everything you need to know about our premium watch straps and services.
What watches are Horus straps compatible with?
Our straps are specifically engineered for luxury brands including Rolex, Audemars Piguet, Panerai, Patek Philippe, and many more. Please check the specific product page for lug width and compatibility details.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. For international customers, shipping usually takes 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unmounted straps in their original packaging. Please contact our support team to initiate a return or exchange.
Are the tools included for installation?
While some specific kits include installation tools, most straps are sold individually. We recommend purchasing our professional-grade tool kit to ensure a safe and scratch-free installation.
What materials do you use for your straps?
We use high-grade vulcanized rubber for our rubber collections and premium sourced leathers and textiles for our specialty lines, ensuring durability, comfort, and a perfect fit.
Do you offer a warranty on your products?
Yes, all Horus Watch Straps come with a lifetime warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by improper installation.